Privacy Policy

Last Updated: 2024-08-28

Red Chain Technologies Pvt. Ltd. ("Company", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including web development, app development, data analytics, CRM, and ERP solutions (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect and process the following types of information:

1.1 Personal Information

  • Contact Information: Name, email address, phone number, and address.
  • Account Information: Username, password, and other credentials used to access our Services.
  • Payment Information: Credit card details, billing address, and payment history.

1.2 Non-Personal Information

  • Usage Data: Information about how you use our website and Services, including IP address, browser type, operating system, and access times.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our website and store certain information. You can control the use of cookies through your browser settings.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide, operate, and maintain our Services.
  • To process transactions and manage your account.
  • To communicate with you, including responding to your inquiries and providing customer support.
  • To improve our Services, including analyzing usage and trends to enhance user experience.
  • To send you promotional materials, newsletters, and other information about our Services.
  • To comply with legal obligations and protect the security and integrity of our Services.

3. Sharing of Information

We may share your information in the following situations:

  • With Service Providers: We may share your information with third-party vendors who assist us in providing our Services.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
  • In Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You have the right to access and obtain a copy of your personal information.
  • Correction: You have the right to request correction of any inaccuracies in your personal information.
  • Deletion: You have the right to request the deletion of your personal information.
  • Objection: You have the right to object to the processing of your personal information in certain circumstances.
  • Withdrawal of Consent: If we are processing your information based on your consent, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the information provided below.

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party websites you visit.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after any changes constitutes acceptance of the updated Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our practices, please contact us at:

Red Chain Technologies Pvt. Ltd.
Y-1/C-45, Trivenipuram, Jhusi, Prayagraj, Uttar Pradesh, India
Email: contact@redchaintechnologies.com
Phone: +918988812121

Thank you for trusting Red Chain Technologies Pvt. Ltd. with your information. We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.